INR - Postage Purchased through Amazon
Braxton wrote 9 months ago
I know Amazon says they will cover any INR claims if the postage was purchased through their buy shipping system. I shipped an item that USPS says was delivered yesterday, but customer claims they have not gotten the item.
How do I go about covering myself? Will Amazon refund the customer themselves? Or do I need to refund the customer and get a credit through Amazon/USPS?
I’ve been a seller here for a while, but this is surprisingly my first INR through USPS.
I didn't find the right solution from the Internet.
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