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Brachiosaurus  Braxton wrote 4 months ago

Hi,

I know Amazon says they will cover any INR claims if the postage was purchased through their buy shipping system. I shipped an item that USPS says was delivered yesterday, but customer claims they have not gotten the item.

How do I go about covering myself? Will Amazon refund the customer themselves? Or do I need to refund the customer and get a credit through Amazon/USPS?

I’ve been a seller here for a while, but this is surprisingly my first INR through USPS.

I didn't find the right solution from the Internet.

References:
https://amzn.to/2ICkVrl
Teaser video production

Thanks

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Brachiosaurus  warrick - (1) - posted 4 months ago

really..

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